Delivery

Domestic - United Kingdom - Free Delivery

In most instances, your items are picked the same working day, or the next working day if an order is placed on a weekend or bank holiday, and we aim to deliver within 2-3 working days. However, we do ask you to allow up to 7 days for delivery, including handling time, and we will only investigate deliveries that haven't arrived within this timeframe.

European Deliveries

Rate name	Condition	Price
Europe Small & Light	0kg–1.99kg	£9.99
Europe Standard	2kg–4.99kg	£14.99
Europe Medium Weight	5kg–14.99kg	£19.99
Europe Heavy Weight	15kg–49.99kg	£34.99
Overweight	50kg and up	£90.00

Following BREXIT, additional checks and controls are in place at the border between the UK and Europe, so delivery can take up to 2-3 weeks.

We offer a DDP service (Delivered Duty Paid), so the amount you pay on our website, including delivery costs applied at checkout, is the final price - you should not incur any further charges. If you do receive a request to pay duties or tax from the courier company or anyone else, please inform them that Delivery Duty has already been paid.

International/Rest of the World

Rate name	Condition	Price
International Shipping	0kg–5kg	£14.99
International Over 5kg	5.1kg–15kg	£25.99

We ship to most international countries, but please email us if you are unsure. Transit time will vary depending on location, but please allow an average of between 5-10 days for USA and Canada and between 7-21 days for other locations.

Where delivery times vary from the above, we will keep you informed by email. Prices quoted for items being shipped Internationally/Rest of the world EXCLUDE any customs, duty or tax due at border into the destination country. As we have always done, international orders will continue to be Delivered At Place (DAP).

If you have any further delivery queries, most answers can be found in the Delivery section of our FAQs, but if you still need more information then send us an email to help@clarastore.co.uk

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