Fast Dispatch & UK Customer Service

Reviews

Based on 191 reviews
92%
(176)
5%
(10)
2%
(4)
0%
(0)
1%
(1)
Camper awning

Bought as an awning for a camper. Good quality, waterproof, packs up really small for transport. Needed a couple of poles for my set up.

Good quality fast delivery

Very prompt delivery and good quality. Only just bought so I haven't used them yet but I think they will be excellent.

First Class - Does what it says on the Tin

Could not be more delighted with this product…good quality, strong/tough fabric and excellent anchorage points in each corner.
Easy to install and more importantly quick and easy to bring down and store away.
Having purchased a few Pop up Gazebos over the years, only for them to break easily, I would recommend a Clara Sail as the better option if it suits your needs.

3x3m Shade sails for conservatory and sun room

Both our sun room and conservatory have glass roofs and overheat. We bought 2 of 3x3m shade sails for the former and 1 of 3x3 m for the latter. It was great to have the video for installing the sails from the company web site because most customer pictures are of outside installations. The products arrived very quickly, their quaility was excellent and the pricing was reasonable (so reasonable that one did not mind buying a outdoor quality product for indoor use). We used marine half hooks for the fitting with drilling into aluminium. These work very well with the D-rings supplied and are cheap.
The sails have made our sun room live-able in during this warm summer and they look very classy. Absolutely delighted with them. We are sending two pictures.

Great Quality Sale Shade

After doing plenty of research, we’re so glad we found and chose Clara Shade Sails after reading this review: https://www.pyracantha.co.uk/the-best-shade-sail/

Key points:
• Trusted UK based supplier with outstanding customer service
• Best quality sail on the UK market stocked & shipped from the UK
• Super fast & tracked delivery
• No quibble support with excellent communication
• In our south facing garden our Clara shade sail has added to the ambience of our outdoor living whilst adding protection to our garden furniture from UV rays & elements plus offers privacy from overlooking property from across the way.
• As a tip for installation; I used “staple on plate” fixings; double tent guy ropes & carabinas for quick fixing / removal.
• Review photos here >> https://photos.app.goo.gl/VG9xQXxBDYmSowWz5 <<

Thank you ClaraShadeSails
Mr & Mrs P & J W

Good product but sag is something to be aware of

Overall a good product, delivered quickly and very good quality fixings and a reasonable price so we're most definitely pleased overall.

One word of consideration or warning though when installing is they stretch, sounds obvious but they stretch more than I thought.
If you're installing poles be generous on your measurements. You can always use the rope provided or add tensioners to take up the slack but if you've been pretty accurate with the measurements it will be absolutely perfect for a while but pretty quickly it will stretch and sag, not hugely but enough to disappointment just a little.

Quick delivery, easy to put up and works a treat

Very good product. Fast delivery and rely easy to put up. Works so sun and rain

Not great

This one leaks along the seam and across the whole fabric
Not waterproof ... I have emailed feedback with pics

Hi Sarah, I have just replied to your email to arrange a replacement - We hope to get this resolved to your satisfaction.

Excellent customer service

The company was very helpful. The sail arrived very quickly and would have been perfect if it had fitted the space. We wanted to install it to the underside of our pergola; unfortunately didn’t quite have enough space for a 3mx3m sail and the 2mx2m sail was too skimpy for our needs. The returns process seems to be going ok. I’d be happy to use Clara again.

excellent product and great customer service

excellent product, ver sturdy and well made plus and great customer service

Looks good not installed yet

The weather has prevented me from installing and using my sail.
Once installed when the weather allows I will update my review.

Very pleased

Excellent product. Great addition to the garden

Really Solid

The fixings are of good quality and really strong with the bonus of being easy to adjust - well worth buying.

So Far - So Good

Very pleased with the sail. It's well made and seems of good quality.

Still struggling to get the tension right to avoid rain pooling in the centre. I've re-adjusted it several times and have to wait for the next downpour to check the results! With the summer we're having - not having to wait too long :) Other than that, it does exactly what we'd hoped and would definitely recommend. Quickly delivered too.

Just what we wanted

I was a bit sceptical about buying a sail shade off the internet as you never know what the quality is like, the these sails are a very high quality material and was very surprised for the price. Delivery was really quick and Claire answered all my questions very promptly. All in all a very happy customer!!

Excellent

Excellent customer service. Company answered all my questions quickly. Sail is good quality and easy to fit. The best bit for me is that I can take it down during bad weather.

Come back sunshine

Very quick delivery. Then the sun went in. ☀️
We got our sail and thought it would cover a bigger area- the triangle is a bit too curved inwards. It also had rust like dots on it which I’m not very happy about, as it’s white. If I got another it would be square or oblong, and probably prefer a different colour- maybe add more colours to your collection. The quality of the sail is good and it is waterproof.

Hi Clarabelle, Thank you for your review. I'm sorry you received a shade sail with rust spots on it - it should not have come out to you this way! If you can email us a picture to help@clarastore.co.uk, we can arrange to send you a replacement. Thank you

Shade sail fixings

Superb quality. The best out there in my opinion and well worth the money if you want a product that lasts - this is my second set. The first set has been up in all weathers and in three years of use the fixings still look brand new.

Just what we were looking for

Thanks Clara Shade Sails! We are really happy with our triangular shade - great quality and we’ll made too.

Lovely sail & customer service was exemplary - thank you to Lauren who helped with our sail problem very promptly

perfect

Perfect for our Mediterranean garden. The white of the sail against the blue sky is exactly the look we wanted. Great quality with super fast delivery too. Thank you for the brilliant service

Great shades for indoors too

We have a large lantern roof over a garden room. During sunny weather if can get pretty hot and we needed some shade.
I found that 3 of the 2m shades were just right to give an interesting shade effect.
The stitching on one edge was poor but they were readily replaced with better ones. Service was super. I would have given 5 stars if the stitching had been right first time.

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